Our AI Assistant can help both library customers and staff in variety of ways, for example by elevating the reading experience, enhancing the discoverability and management of your materials, and making it easier to search for and find information. It can also tackle the challenges presented by multilingual environments and accessibility in a far more effective way than most traditional approaches.
Our AI Assistant can be integrated with your existing digital services, enabling it to access and utilise your library’s materials and instructions. Instead of merely responding to individual search terms, it interprets the entire meaning of a user’s question and offers deeper, context-appropriate answers.
Customised assistance
Our AI Assistant can adapt to your library’s needs and user cases. For example, it can support students, teachers and other staff find information, provide advice and complete various everyday work tasks.
Our AI Assistant can utilise the library’s own content and information sources and you can link it to different systems and services. This means it can be integrated with your existing operating methods and digital environment.
Powered by smart technology
Our AI Assistant makes use of several advanced technologies that are implemented with a local and secure AI platform.
The platform includes market-leading tools for speech recognition, machine translation, text analysis, and LLM access. Some of these language tools represents well-known third-party applications, while others have been developed at Lingsoft.
Our AI platform can be fully customised to meet the needs of every end user, which also applies to the AI models and data sources being used.
A secure solution
Our AI Assistant does not collect any personal data or track the questions asked by individual users. We only use profile-level system logs to improve the quality of the system and monitor for improper or unlawful use.
Elli AI helps customers find the books they need in the Ellibs online store
The Ellibs AI Assistant is also the technology behind Ellibs’ online store recommendation assistant. Elli AI helps customers find the right e-books and audiobooks, quickly and efficiently. Elli AI understands natural language and can interpret the needs of its users – for example when searching for specific topics, formats or languages – in a much more intelligent way than any traditional search engines.
The solution is reliable and secure because it makes use of open data sources and the data is not used to teach AI models.
When a customer describes what they are looking for, Elli AI can instantly provide them with accurate results and further suggestions. It is then easy for customers to move from a recommendation to the book’s information page.
Elli AI makes searching the Ellibs online store an easy, fun, and inspiring experience. Elli AI helps customers find what they are looking for, provides recommendations, and truly improves the customer experience. You can test the service by logging in to the Ellibs online store.
